Last Updated: July 7, 2025

1. Information We Collect

We collect information you provide directly to us, information collected automatically, and information from third parties, as described below:

a. Information You Provide

  • Account Information: When you sign up for our Services, we collect your name, email address, phone number, company name, and details about your parking lot service business (e.g., number of lots managed, service types like striping or maintenance).
  • Payment Information: If you make a purchase (e.g., standard onboarding for $299 or platinum onboarding for $899), we collect payment details such as credit card information or billing address, processed securely via our payment processor.
  • User Content: Information you input into our Services, such as parking lot schedules, maintenance records, customer lists, or invoicing data, to support your business operations.
  • Communications: Information you provide when contacting us via email, chat, or phone, including support requests or feedback about our Services.

b. Information Collected Automatically

  • Usage Data: We collect data about your interactions with our Services, such as pages visited, features used (e.g., scheduling or maintenance tracking), and time spent on the platform.
  • Device Information: We collect information about your device, including IP address, browser type, operating system, and device identifiers.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can manage cookie preferences through your browser settings.

c. Information from Third Parties

  • We may receive information from third-party integrations (e.g., accounting software like QuickBooks or parking management systems) if you connect them to our Services, such as imported customer data or payment records.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Services, including processing transactions and delivering features like parking lot scheduling, maintenance tracking, or invoicing.
  • Personalize your experience, such as tailoring onboarding to your specific parking lot service workflows (e.g., setting up striping schedules or lot maintenance plans).
  • Communicate with you, including sending account notifications, appointment reminders, and promotional messages (see Messaging Terms & Conditions below).
  • Respond to your inquiries and provide customer support, such as troubleshooting issues with lot management features.
  • Analyze usage trends to enhance our Services and develop new features tailored for parking lot service businesses.
  • Comply with legal obligations and protect our rights.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service Providers: With trusted vendors who assist us in operating our Services (e.g., payment processors, hosting providers), under strict confidentiality agreements.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred to a new entity.
  • Legal Requirements: To comply with applicable laws, regulations, or legal processes, such as responding to subpoenas or government requests.
  • Protection of Rights: To protect our rights, property, or safety, or that of our users or the public.

Mobile Information: Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Messaging Terms & Conditions

You agree to receive informational and marketing messages (appointment reminders, account notifications, promos etc.) from ALL OUT. Message frequency varies. Message and data rates may apply. For help, reply HELP or email us at info@alloutparkinglots.com. You can opt out at any time by replying STOP.

5. Your Choices and Rights

  • Opt-Out of Communications: You can opt out of marketing emails by clicking the “unsubscribe” link or opt out of SMS messages by replying STOP.
  • Access and Update Information: You can access and update your account information through your user profile or by contacting us at info@alloutparkinglots.com.
  • Data Requests: Depending on your jurisdiction (e.g., GDPR for EU residents, CCPA for California residents), you may have the right to request access to, correction of, deletion of, or restriction of your personal information. Contact us at info@alloutparkinglots.com to exercise these rights.
  • Cookies: You can disable cookies through your browser settings, though this may affect the functionality of our Services.

6. Data Security

We implement reasonable technical and organizational measures to protect your information, such as encryption for data in transit and at rest. However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide our Services, comply with legal obligations, or resolve disputes. For example, we may retain parking lot schedules or payment records for analytics or tax compliance purposes.

8. International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the United States, where our servers are located. We take steps to ensure compliance with applicable data protection laws, such as GDPR for EU residents.

9. Children’s Privacy

Our Services are not intended for individuals under 16. We do not knowingly collect personal information from children under 16. If you believe we have such information, please contact us at info@alloutparkinglots.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website or by emailing you. Your continued use of our Services after the update constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: